PRIVACY POLICY

DATA PROTECTION

Declaration of information obligation

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Personal Data

Personal data that you submit electronically on this website, such as name, email address, address or other personal information, will only be used by us for the specified purpose, will be kept secure and will not be passed on to third parties. The provider automatically collects and stores information on the web server such as the browser used, operating system, referral page, IP address, time of access, etc. This data cannot be assigned to specific people without checking other data sources and we do not evaluate this data further as long as it is not unlawful use of our website.

If you contact us using a form on the website or by email, the data you provide will be stored by us in order to process your request. We will not pass on this data without your consent.

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, express your opinion through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we have with you. For these purposes we may contact you by email, telephone, SMS or post.

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted. More information about cookies can be found here: http://www.allaboutcookies.org/

Gathering information

We receive, collect and store any information you enter on our website or otherwise provide to us. We also collect the IP (Internet Protocol) address used to connect your computer to the Internet; Registration; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response time, how long visitors stay on a website, and how long visitors stay on the site. visit specific pages, page interaction information, and methods used to access the page. We also collect personal, identifiable information (including name, email, password, communications); Payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profiles.

When you complete a transaction on our website, we collect the personal information you provide to us such as your name, address and email address. Your personal data will only be used for the reasons mentioned above.

We collect this non-personal and personal information for the following purposes:

To provide and perform the Services;
To provide our users with ongoing customer service and technical support;
To contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregate statistical data and other aggregated and/or derived non-personal information that we or our business partners may use to provide and improve our Services;
To comply with applicable laws and regulations.

Data storage

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your information may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company comply with PCI-DSS standards managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

Data protection declaration for the use of analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google using the following link (https://tools.google.com/dlpage/gaoptout?hl=de) Download and install available browser plugin.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or under https://support.google.com/analytics/answer/6004245?hl=de. We would like to point out that Google Analytics on this website has been expanded to include the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking).

Newsletters and updates

You have the option of subscribing to our newsletters and updates via our website. For this we need your email address and your declaration that you agree to receive the newsletter and updates.

We use “Wix Shoutout” to create and send our emails. We also use this to analyze opens or clicks so that we can adapt our information offerings to the needs of our readers and provide readers with targeted information. We do not analyze the IP addresses.

You can unsubscribe from the email service (e.g. the newsletter) at any time and without giving reasons by clicking on the corresponding "unsubscribe" link in every email or simply sending a corresponding email to office@elky.at. If you would like to change or correct your data, you can also use the relevant link in every email or contact us by email.

If you unsubscribe from all of our newsletters and we are not obliged to retain your data due to other regulations, we will delete your data after you unsubscribe.

We reserve the right to change this privacy policy at any time, so please review it periodically. Changes and clarifications will be effective immediately upon their posting on the Website. If we make material changes to this policy, we will notify you of those changes here. This means you know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

If you do not want us to continue processing your data, please contact us using the contact details provided.

You can reach us using the following contact details:

elky mattress production GmbH
St. Michael ob Bleiburg 38
9143 St.Michael ob Bleiburg
Austria

+43 4235 2541
office@chill-buddy.com

Management: Ariane Obertautsch